GemaTech NA Hosted Services.
GemaTech’s Hosted Solutions provides an all inclusive and
comprehensive telecommunications business continuity solution
which enables you to recover your company’s incoming calls.Today’s business climate is driving more and more toward the use of hosted applications and specialist services including telecommunications. Hosted Services provide a vehicle to use the power of GemaTech’s complete line of products without the need for capital expenditure budgets.
GemaTech’s Hosted Services are available to customers who wish to deploy either GemaTech full Business Continuity Manager (BCM) for comprehensive call center telecommunications recovery or Business Continuity Manager LITE (BCMLITE) for comprehensive DiD recovery inclusive of their respective secure voice recording options (SVR) and (SVRLITE) respectively.
The GemaTech Hosted Service includes the provision of all necessary GemaTech hardware and software to deliver the respective service and is carrier neutral.
Provides an all inclusive three year Fully Managed Service
Contract for a comprehensive telecommunication business
continuity solution to recover a company’s incoming calls.
GemaTech’s BCM & BCMLITE provide
solutions that can instantaneously and seamlessly re-route
all incoming voice and data calls to any other number, or groups of numbers anywhere.
GemaTech’s SVR & SVRLITE are extremely
cost effective, and fully scaleable, web based, digital, trunk
side voice recording solutions that record all 30 channels of an ISDN30 circuit.
GemaTech’s RSM & SVR is an exchange based remote ACD, incorporating full
skills based routing and comprehensive MI call statistics, enabling call center Agents
to work from anywhere.
Systems
