GemaTech North America
The Telecommunications Technology Company.

If you can't receive your customers' calls...
You're out of business.
Telecommunications continuity

Customers, Employees and their Families, the Community at-large, Partners, Supply Chain Members, even the Press, rely upon your ability to receive their calls and answer their questions during the initial minutes and hours of a disaster. Inability to communicate may prevent your recovery from such an event.


GemaTech’s telecommunications business continuity solution puts you back in business, when you most need to be there … in seconds, not in hours or days.

GemaTech’s hosted telecommunications business continuity solution re-directs all of your incoming calls on an Individual DiD or Departmental basis to any telephone, anywhere. GemaTech puts you back in business, when you most need to be there, in seconds, not in hours or days.

Intelligent re-direction and management of your inbound customer calls.

GemaTech’s Business Continuity Manager is a state of the art strategic communications solution for the intelligent re-direction and management of inbound calls. Ensure that your customers can always call you.
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Whether you are looking for a comprehensive telecommunications business continuity solution for incoming DiDs or departmental calls, a powerful secure voice recording application or the ability to operate a dedicated virtual call center using home/remote working, GemaTech NA has a solution that will enhance your competitive position and flexibility in the workplace. how can we help
Business Continuity Telecommuincations Solutions

Provides an all inclusive three year Fully Managed Service Contract for a comprehensive telecommunication business continuity solution to recover a company’s incoming calls.
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GemaTech’s BCM & BCMLITE provide solutions that can instantaneously and seamlessly re-route all incoming voice and data calls to any other number, or groups of numbers anywhere.
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GemaTech’s SVR & SVRLITE are extremely cost effective, and fully scaleable, web based, digital, trunk side voice recording solutions that record all 30 channels of an ISDN30 circuit.
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GemaTech’s RSM & SVR is an exchange based remote ACD, incorporating full skills based routing and comprehensive MI call statistics, enabling call center Agents to work from anywhere.
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